Fairmont The Norfolk

Outdoor swimming pool Massage (Paid) Locker rooms Beach chairs/Loungers Full-body massage Hand massage Head massage Couples' massage Foot massage Neck massage Back massage Spa/Wellness packages Steam room Spa facilities Personal trainer Fitness Spa lounge/Relaxation area Beach umbrellas Spa (Paid) Fitness center Fitness classes Sauna (Paid)

Designated smoking area Car rental Packed lunches Family rooms Airport shuttle (Paid) Airport pickup (Paid) Airport drop-off (Paid) Non-smoking rooms Room service Facilities for disabled guests Shuttle service (Paid) Air conditioning Smoke-free property Elevator Convenience store on site

Fruit (Paid) Restaurant Bar Wine/Champagne (Paid) Special diet meals (on request) Snack bar Breakfast in the room Kid-friendly buffet Kids' meals Coffee house on site

24-hour security Safe Fire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm Key card access Key access

Tour or class about local culture (Paid) Temporary art galleries Live music/Performance Evening entertainment Happy hour (Paid) Themed dinners (Paid) Golf course (within 2 miles) (Paid) Game drives

Face masks for guests available Access to healthcare professionals First aid kits available Process in place to check health of guests Hand sanitizer in guest accommodation and common areas Shared stationery (e.g. printed menus, magazines, pens, paper) removed Staff follow all safety protocols as directed by local authorities Thermometers for guests provided by property

Invoice provided Baggage storage Tour desk Currency exchange 24-hour front desk Concierge ATM on site

Guests have the option to cancel any cleaning services for their accommodation during their stay Property cleaned by professional cleaning companies Guest accommodation disinfected between stays Linens, towels, and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against coronavirus Guest accommodation sealed after cleaning

Daily housekeeping Laundry (Paid) Ironing service (Paid) Dry cleaning (Paid) Suit press (Paid)

Delivered food covered securely All plates, cutlery, glasses, and other tableware sanitized Food can be delivered to guest accommodation Physical distancing in dining areas Breakfast to-go containers

Physical distancing rules followed Cashless payment available Contactless check-in/out Screens or physical barriers between staff and guests in appropriate areas

Outdoor furniture Terrace Garden

Fax/Photocopying (Paid) Meeting/Banquet facilities (Paid) Business center (Paid)

Board games/Puzzles Babysitting/Child services (Paid)

Parking

Internet